We build the website, run the ads, and automate what happens after: reviews, follow-up, and the calls you miss. One team for the whole stack instead of six vendors pointing at each other.
Review requestThu 8:15 AMSent automatically after yesterday's visit.
One team across your whole stack.
13
services, from the website to the phone system
GTA
Toronto, Mississauga, Brampton, Milton, Hamilton
Senior-led
you work directly with the people building your system
Works with your stack
Connectors and platforms we use to run your funnel.
Google
Meta
Salesforce
HubSpot
Slack
WordPress
Figma
Google
Meta
Salesforce
HubSpot
Slack
WordPress
Figma
This is usually where it starts.
A client rarely calls us for all thirteen services at once. They call about one of these. Because we run the whole stack, fixing it usually means touching two or three more, which is exactly the part a single-service vendor can't do.
01
A site that isn't built to book
Traffic shows up but nothing on the page makes it easy to act. We rebuild it around one job (get a visitor from browsing to booked) and track which pages do that and which don't.
02
Ad spend without a clear return
Campaigns run, budgets get spent, and the reporting doesn't tie back to booked jobs. We run the accounts and connect the numbers to what the calendar actually shows.
03
Calls that go unanswered
Evenings, weekends, mid-job: someone is always calling when nobody can pick up. We install an AI front desk that answers, texts back, and books the job on the spot.
04
A launch with too many moving pieces
New name, new look, new site, new campaign: usually four vendors and four timelines that don't line up. We run brand, build, and launch as one coordinated project.
The whole stack, under one roof.
Most agencies do one piece and hand you off for the rest. We do all of it, so the website, the ads, and the follow-up are built to work together.
01
Build
The foundation your customers actually see and buy from.
A dated site and barely any reviews next to the practices down the road. Happy customers said so in the chair and nowhere else, so the practice's reputation online looked nothing like its reputation in the room.
What we built
Website rebuild
Google review engine
CRM & pipeline
Patient acquisition tracking
The review engine now runs after every visit. The practice's Google profile carries a 4.30 rating across 46 reviews, with new ones arriving continuously instead of only when someone thought to ask.
Tony Cuts
Barbershop · Etobicoke
Walk-ins only, no online booking, and a social feed that went quiet for weeks at a time. Barbering is about as saturated as local markets get, and a chair that sits empty at 2pm is revenue that cannot be recovered later.
What we built
Website
Online booking flow
Brand campaign creative
Instagram content system
The shop books consistently through the site instead of depending on who happens to walk past, and the social channel now runs on a schedule rather than in bursts.
Shisha Chauffeurs
Event catering · Toronto & GTA
A premium service with no way to show packages, pricing, or availability. Every enquiry started from scratch over text, and the business was invisible in search to anyone who did not already know the name.
What we built
Website
Packages & pricing architecture
Event booking flow
Local SEO
Google Business Profile
Shisha Chauffeurs now ranks at the top of Google for its category, built through local SEO, an optimised Google Business Profile, and sustained ongoing work rather than a one-off launch push.
One part of the system
The front desk that never clocks out.
The site brings the call in, the ads bring the traffic, and this answers it, texts back, books the job, and asks for the review. Clear rules decide when a person takes over.
Accountable to outcomes: more calls answered, more jobs booked.
02
Clear scope before anything starts
Price and deliverables agreed in writing before work begins. No surprise invoices, no scope creep.
03
Real numbers, every week
Weekly check-ins. What changed, what moved, what's next.
04
You're the expert
You know your customers. We wire the systems around that.
Questions owners ask before getting started
What does Social Dots do?
We help GTA small businesses fix the gaps between first contact and booked appointment. That can include review generation, missed-call recovery, follow-up automation, AI reception, booking workflows, and CRM setup. We recommend only what fits your business.
Who is it best for?
Owner-operated and small service businesses that get interest but lose momentum before the booking is confirmed. That includes dentists, med spas, salons, HVAC companies, chiropractors, home services, and other appointment-based teams that rely on calls, enquiries, and repeat customers.
How fast can it go live?
Launch timing depends on the workflow, access, integrations, and testing required. We confirm the scope, timing, and responsibilities before setup begins, then roll out more involved systems in clear stages.
Do you only work with GTA businesses?
GTA is our core: Toronto, Mississauga, Milton, Brampton, and Hamilton. We also work with clients across Canada. The process stays structured either way.
What if I already have tools?
Most businesses already have bits and pieces that do not talk to each other. We keep what is working, replace what is not, and connect the rest so leads stop slipping through the cracks.
Who owns the accounts you set up?
You do. Every account, domain, and phone number is set up in your name and stays with you.
What does it cost?
It depends on which gaps we are fixing and how much work is involved, so we scope it rather than quote from a list. We size the work after the free Booking Gap Snapshot and confirm the full price with you before anything begins.
Ready to put the whole stack to work for you?
In 15 minutes, we walk through your website, ads, and follow-up, and hand you a ranked list of what to build or fix first.
